All JEANNIE ROSE products are accompanied by the official Authenticity and Guarantee Certificate. 

For Watches

The Jeannie Rose International Authenticity & Guarantee Card that accompanies all watches states that the watch you have purchased is an original Jeannie Rose creation, manufactured with the utmost care and tested to meet the standard of Jeannie Rose quality. Only Jeannie Rose shops and approved retailers are authorized to issue this official Jeannie Rose card. This item is covered by 1 years warrantee against all manufacturing defects and 6 months warranty for the battery. The warranty does not cover any damage from normal wear, aging or any damage from abnormal & abusive use. For more information regarding care advice, please visit the PRODUCT CARE section under CUSTOMER CARE. 

This warranty only covers damage that in the opinion of Jeannie Rose or an authorized Jeannie Rose retailer is not caused by accident or inappropriate use, ordinary wear and tear, modification, attempted repair, negligence or by failure to follow Jeannie Rose’s special PRODUCT CARE advice. The care advice can be found under CUSTOMER CARE section.

For Jewelry

The Jeannie Rose International Authenticity Card that accompanies all jewelry states that the item you have purchased is an original Jeannie Rose creation, manufactured with the utmost care and tested to meet the standard of Jeannie Rose quality. Only Jeannie Rose shops and approved retailers are authorized to provide this official Jeannie Rose card . For more information regarding care advice, please visit the PRODUCT CARE section under CUSTOMER CARE.

To view the Jeannie Rose Jewelry Authenticity Certificate, please click HERE.

Item found to be defective under this guarantee may be, at the discretion of Jeannie Rose: 1) replaced by an identical item; 2) substituted with an item of comparable value; or 3) repaired. Please send the damaged product to us by insured certified or registered mail, as Jeannie Rose will not be responsible for damage or loss incurred during transportation.

Additional Notice

In addition to the Authenticity and Guarantee Card, please retain all purchase, delivery and gift receipts in case you have a guarantee claim. The card and the receipts serve as proof of purchase and authenticity for the product purchased and for the right to the guarantee.

The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.
You have successfully subscribed!